Supervisor

Oakville, ON, Canada

Full Time

Halton

Mid Level

Position Overview

The Supervisor is responsible for the day-to-day coordination of Assisted Living programs at Bonnie Place, Martin Place, and John Rhodes Residence. This includes supervising staff, managing schedules, handling employee relations, and supporting operational needs.

Key Responsibilities

Supervision & Operations

Supervise Personal Support Workers and admin staff.
Coordinate staff schedules, vacations, and call-ins.
Lead daily huddles and team meetings.
Handle basic client issues and inquiries.
Maintain program audits, surveys, and documentation.
Participate in union-related discussions and apply collective agreements.
Perform data entry (Procura), payroll prep, and petty cash management.
Participate in 24/7 on-call duties.

Training

Deliver orientation and retraining.
Ensure completion of mandatory training.
Document training records collaboratively.

Reporting

Collect and report key program indicators.
Generate reports and conduct trend analysis.

Core Competencies

Strong communication and customer service mindset.
Collaborative and team-oriented.
Problem-solving and analytical thinking.
Detail-oriented and deadline-driven.
Upholds values of dignity, respect, service, and diversity.

Qualifications

Required: RN or RPN education, CNO registration, 1–3 years in a similar role, supervisory experience, MS Office proficiency, vulnerable sector check, TB test.
Preferred/Assets: Experience with Procura, medical terminology, online training platforms, union environments, and community support roles.

Other Details

Job Class: Full-time/Part-time, Days/Flex shifts.
Travel: Regular local travel between sites.
Language: French is an asset, not required.
Union Status: Non-union.

QUALIFICATIONS:

A university or college level education in a Regulated health profession such as RN or RPN, required
Current and unrestricted registration with CNO, required
1-3 years of previous experience in a similar role, required
Previous Supervisory experience, required
Previous RN, RPN, PSW, Social Work, or Community Support experience, preferred
Intermediate knowledge of MS Office (Excel, Word, PowerPoint), required
Previous experience using scheduling programs (e. g. Procura), preferred
Knowledge of medical terminology, preferred
Previous experience with an on-line training platform, an asset
Previous union environment experience, an asset
Vulnerable sector police check at time of hire, annual declaration, required
2 step TB test at time of hire, required

St. Joseph’s Home Care is an equal opportunity employer, committed to equity, inclusiveness, and diversity across all our programs, practices, facilities, and team. AI is not used in our recruitment processes for the selection of candidates.
If you require any accommodations during the recruitment process, such as alternate formats of materials or accessible meeting rooms, please inform the hiring manager before your interview. Should you wish to conduct your interview in French, kindly contact our head office to arrange this in advance.

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Do you have university or college level education in a Regulated health profession such as RN or RPN,?*

Do you have a current and unrestricted registration with CNO?*

Do you have previous supervisor experience? If were where from and how many staff did you supervise?*

DO you have previous scheduling experience? Please explain the type of experience you have.*

Have you worked in a unionized environment before?*

Driving is required for this role. Are you able and willing to drive to Burlington, Oakville and Milton to visit with staff at our assisted living facilities?*

Do you have a Valid Ontario Drivers License ?*

This position requires driving and you will be required to have a vehicle and car insurance. The contract starts that you must have 2 Million Liability on your insurance policy.*

Human Check*

Submit Application

St. Joseph Homecare

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.