Clinical Nurse Manager (Temporary Contract)

Hamilton, ON, Canada

Contracted

CSS

Mid Level

Clinical Nurse Manager (Temporary 3 Month Contract)
Community Support Services

Number of Openings:	1	Division:	Community Support Services
Full/Part Time/Casual:	Full-Time	Program:	First Place - Assisted Living Unit, Transitional Care Bed Program, Specialty Units
Regular/Temporary:	Temporary	Location:	First Place – Hamilton
Union:	Non-Union	Hours of Work:	Days (8am-4pm/9am-5pm) Approx. 75 hours bi-weekly *On call required (bi-weekly)
Posting Date:	April 22, 2026	Closing Date:	Until Filled
Wages:	$31.16-$57.50/hour	French Language Skill Requirement:	N/A
This posting is for a current vacancy.

POSITION SUMMARY:
The Clinical Nurse Manger – First Place Assistive Living Unit, Transitional Care Bed Program, Responsive Behaviour Unit (CNMFP) is responsible for providing both clinical and administrative leadership and guidance to nursing and all client facing clinical staff. The CNM-FP ensures excellence in clinical quality and client services, as well as day-to-day clinical operations. The CNM-FP establishes and implements clear clinical practices, protocols and continuous improvement strategies that inspire staff to exceed expectations in client care, and actively promotes an environment of health, well-being, independence and safety for all.

The CNM-FP works in a direct peer-to-peer support relationship with the Operations Manager – First Place, and functions as their back up as necessary. The CNM-FP also directly supports the Sr. Director – SJHC in the successful execution of the program clinical objectives, quality of care, overall client satisfaction and clinical staff initiatives. This role is the primary liaison between the Program and our external community partners (e.g. Ontario Health at Home, City of Hamilton), our clients and their families, as well as any additional external Stakeholders as necessary.

CORE DUTIES AND RESPONSIBILITIES
Management/Clinical

Supporting the Operations Manager as their emergency back up, collaborating effectively with them in day-to-day operational/clinical needs
Managing the day-to-day efforts of the following direct reports: RPN’s and Clinical Coordinator
Facilitating the effective performance management of any staff under their direction including coaching/ mentoring, formal performance management/reviews, and clinical training
Supporting the Operations Manager in their operational / human resources responsibilities of scheduling, payroll, hiring/ interviewing, terminations, etc.
Engaging as the Manager On-Call on a rotating basis, monition the program’s 24-hour emergency response system to ensure effective functioning
Ensuring that the work output of the clinical team members is accurate, efficient, effective and organized
Effectively interpreting and administering Collective Agreements, policies, procedures and other compliance items, applying these effectively to daily clinical practices
Conducting team Huddles with direct reports, ensuring they receive regular information, feedback and communications in relation to clinical requirements
Facilitating and encouraging positive communication between direct reports and operational team members, SJHC management team, external community partners, and client groups
Maintaining high levels of confidentiality, ensuing documentation and sensitive information is kept in a secure and controlled manner
Managing critical clinical quality initiatives, coordinating clinical staff in tasks associated with clinical quality initiatives
Optimizing clinical service utilization, ensuring qualified and adequate clinical staffing to facilitate appropriate care in a fiscally responsible manner
Providing input, and collaborating with, the OM-FP in the recruitment and selection processes
Assuming clinical leadership/co-ordination responsibilities on a day-to-day basis
Participating in Ontario Health at Home, City of Hamilton or other external stakeholder conference calls, meetings or discussions as required
Other duties as required

Clinical

Ensuring the delivery of quality client care and services which support client independence and dignity
Providing professional clinical leadership to staff
Promoting and providing clinical education opportunities to staff
Conducting, or coordinating, assessments to establish client eligibility for the program
Identifying client needs, developing client care plans in co-operation with the client, their families and other community partners/stakeholders as necessary
Facilitating client referrals to other support providers when required
Managing the accurate and timely completion of admission documentation for clients entering the program
Monitoring and evaluating the client’s progress within the service plan, making adjustments as necessary and communicating with other staff members as needed
Assisting clients in adapting to change and in becoming acclimatized to their new environment
Attends weekly clinical rounds
Attends weekly care conference
Addressing client’s / client’s family quality of care concerns, conducting investigations as required, ensuing effective communications, addressing and implementing effective solutions or corrective actions where necessary
Acting as an advocate for clients/caregivers by interpreting information, supporting decisions and facilitating communications
Communicating with client physicians
Working in partnership with Ontario Health at Home as it relates to client discharge planning
Leading Retirement Home Regulatory Act (RHRA) inspections of the program
Other duties as required

Corporate

Ensuring direct reports are complying to policy, procedure, safety and all applicable legislative requirements at all times
Ensuring effective and timely client incident investigations, and/or working in co-operation with others to support client incident investigations
Establishing and implementing clinical continuous improvement initiatives, corrective actions and or process changes where required
Representing the program on various external committee’s, teams or working groups
Supporting the OM-FP in ensuring that policies and other site documents are up to date and in compliance with all applicable legislation
Maintaining high levels of clinical teamwork, integrity, and confidentiality
Actively promoting and managing the program’s continuous improvement and risk management initiatives among direct reports and external stakeholders
Supporting the OM-FP in preparing program related statistical information on a yearly, monthly and quarterly basis, or as required/requested (e.g. corporate, Ontario Health at Home, LHIN, Scorecard, external stakeholders etc.)
Supporting the OM-FP in activities related to the program budgets, supply ordering and other operational considerations
Actively and positively promoting SJHC as a quality service provide
Supporting the OM-FP in conducting Program tours
Ensuring direct reports’ compliance to corporate training requirement (Surge, in-class etc.)
Other duties as required

CORE COMPENTENCIES

Regularly demonstrates our mission, vision and values:
1. Support compassionate care, faith and diversity
2. Deliver quality care, pursue and share knowledge, respect diversity, remain faithful
3. Commit to working everyday with dignity, respect, service, justice, responsibility and enquiry
Demonstrates SJHC mission, vision and values through ethical, compassionate leadership
Strong inter‑professional leadership and collaboration skills
Exceptional communication (verbal and written), diplomacy, and stakeholder engagement
Advanced problem-solving, decision-making, and change management capabilities
Strong program planning, implementation, evaluation, and quality improvement skills
Proven financial and resource management experience
Ability to manage complexity in a fast paced, evolving healthcare environment
Commitment to continuous learning, improvement, and innovation
Maintains confidentiality and demonstrates sound judgment at all times

QUALIFICATIONS

University level degree or diploma in Nursing, required
Current and unrestricted Registered Nurse licence, required
Member in good standing with Ontario College of Nurses, required
3-5 years of previous experience as a Clinical Nurse Manager, required
Unionized work environment experience, an asset
Strong knowledge of the Retirement Home Care Act, preferred
A current Ontario driver’s license in good standing, required
Excellent understanding of MS office software including excel spreadsheets, required
Knowledge of community supports, Home Care community, Acute and LTC, required
Familiar with Procura software, preferred

St. Joseph’s Home Care is an equal opportunity employer, committed to equity, inclusiveness, and diversity across all our programs, practices, facilities, and team. AI is not used in our recruitment processes for the selection of candidates.
If you require any accommodation during the recruitment process, such as alternate formats of materials or accessible meeting rooms, please inform the hiring manager before your interview. Should you wish to conduct your interview in French, kindly contact our head office to arrange this in advance.

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This position will support our First Place program located in downtown Hamilton. Are you willing and able to commute to First Place for work?*

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Clinical Nurse Manager (Temporary Contract)

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