Personal Support Worker-Community

Hamilton, ON, Canada

Full Time

CSS

Mid Level

Personal Support Worker- ICC

Number of Openings:	1	Division:	Integrated Comprehensive Care Program (ICCP)
Full/Part Time/Casual:	Full-Time	Program:	Integrated Comprehensive Care Program (ICCP)
Regular/Temporary:	Regular	Location:	HNHB boundaries *This position requires traveling within Hamilton, Burlington, Brantford, Niagara regions and Norfolk county.
Union:	SEIU	Hours of Work:	9am - 5pm Approximately 37.5-44 hours weekly Days, Holidays & Rotating Weekends
Posting Date:	July 2, 2025	Closing Date:	July 9, 2025
Wages:	SEIU Union Wage Grid $19.33 + $3 wage enhancement	French Language Skill Requirement:	N/A
This posting is for a current vacancy.

POSITION SUMMARY:
The Personal Support Workers – Integrated Comprehensive Care (PSW-ICCP) enhance the quality of life of SJHC clients by providing quality and compassionate care in the form of personal care assistance, medication reminders, physical and cognitive support and home keeping assistance. PSW-ICCP significantly assists in enabling individuals to live in a safe and healthy manner after being discharged from hospital.

The PSW-ICCP works cooperatively with the ICCP Sr. Manager, Supervisor, Program Assistants and other care givers in providing quality client-centered care, and in the effective execution of daily tasks. PSW-ICCP adheres to daily care schedules and overall care plans.

ICCP clients have recently been discharged from many different pathways and different diagnoses. These clients required more support in the daily management of their own care needs and daily living activities for a short period of time. In some instances, the PSW may have enhanced learning and Skills Transfer opportunities in order to provide care to a certain client population.

CORE DUTIES AND RESPONSIBILITIES

Assisting clients with daily personal care activities, in keeping with their individual care plan
- Bathing
- Dressing/undressing
- Personal hair care
- Shaving/grooming
- Mouth care
- Preventative skin care
- Bathroom activities
- Feeding
- Other personal hygiene tasks

Assisting clients with daily housekeeping activities, in keeping with their individual care plan
- Light apartment housekeeping (sweeping, tidying, dishes etc.)
- Laundry services
- Light meal preparation / safe food handling

Assisting clients in daily activities which maintain adequate levels of mental / physical health and safety, in keeping with their individual care plan
- Performing safety wellness checks
- Medication reminders / medication administration
- Assisting in the client’s use of medical devices
- Living area visual scans
- Engaging clients in positive/social conversations
- Encouraging clients to direct and/or participate in their own care
- Assisting clients with general mobility needs (walking, movement, positioning, fine motor movements etc.) in and around their home
- Encouraging participation in social and/or recreational activities
- Encouraging positive life skills
- Assisting with basic range of motion exercises where required by the care plan
- May be trained for additional work tasks within scope of practice (eg peritoneal dialysis, hemodialysis)
- Demonstrating sensitivity and respect to clients who may be experiencing cognitive, physical, and/or mental health challenges
- Providing emotional and social support to both clients and their family members
- Demonstrating a positive attitude and approach towards clients as unique individuals

Performs daily work in keeping with the established ICCP procedures, processes and expectations
- Responds to client’s needs in a safe and timely manner
- Observes and records client information/comments/issues/behaviours/changes in the client’s chart
- Follows daily client care schedules as determined by the program Supervisor
- Maintains a clean and organized work environment
- Reports critical client care information/issues to Sr. Manager or Supervisor right away
- Understands and follows individual client care plans, seeks clarification from Managers where care plan in unclear
- Participating in team/group meetings
- Other duties as requested or required

CORE COMPENTENCIES

Regularly demonstrates our mission, vision and values:
1. Support compassionate care, faith and diversity
2. Deliver quality care, pursue and share knowledge, respect diversity, remain faithful
3. Commit to working everyday with dignity, respect, service, justice, responsibility and enquiry
Ability to work cooperatively with others; sharing expertise and drawing on the expertise of others
Actively promotes a healthy, supportive and inclusive work environment
Proactively contributes to initiatives, supporting and encouraging positive change
Ability to demonstrate effective decision making
Skilled at thinking about creative solutions to everyday problems
Solid team-based approach to everyday work activities
Good communication skills both verbal and written, with an excellent customer service mind set
Positive and professional, with a “can do” attitude
Willingness to regularly go the extra mile and actively support co-workers
Ability to follow direction and listen to instruction
Proven ability to be detailed oriented
Maintaining on-going compliance to corporate policies and procedures, health and safety regulations, and relevant external standards
Participating in both internal and external training requirements
Participating in quality improvement initiatives
Maintaining the privacy and confidentiality of all personal health records (including both client and personal), and following all the privacy and confidentiality requirements of any and all electronic medical record systems used (including but not limited to Procura and HPG)

KEY EDUCATION AND EXPERIENCE

PSW Certificate from an accredited training institution, required
1-3 years PSW experience, preferred
Member of the PSW Registry, preferred (may be required under some contracts)
Current First Aid and/or CPR Certificate, preferred
Training in gentle persuasive/non-violent crisis prevention, an asset
Training and previous work experience in Medication Reminders, preferred
Previous experience working in an Integrated Comprehensive Care environment, as asset

* While these are typical shifts there are no guarantees of hours, schedules may change from time to time to meet the needs of the clients. Shifts are assigned as per the collective agreement”

St. Joseph’s Home Care is an equal opportunity employer, committed to equity, inclusiveness, and diversity across all our programs, practices, facilities, and team. AI is not used in our recruitment processes for the selection of candidates.
If you require any accommodations during the recruitment process, such as alternate formats of materials or accessible meeting rooms, please inform the hiring manager before your interview. Should you wish to conduct your interview in French, kindly contact our head office to arrange this in advance.

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Are you legally allowed to work in Canada?*

Do you have PSW Certificate?*

Where did you obtain your PSW Certificate?*

Do you have a current and valid registration with the Health and Supportive Care Providers Oversight Authority (HSCPOA)?

Please upload PSW certificate from Accredited College.*

Do you have results of a recent 2 step TB Test?*

Do you have a current and valid CPR and First Aid Certificate?*

Do you have results of a Vulnerable Police Sector Check that's been completed in the last 12 months?*

Do you have a current and valid Ontario’s Driver’s license?*

What Class is your Ontario Driver's License?*

Do you have access to a reliable vehicle to use for work for all of your scheduled shifts?*

Is the vehicle covered with Liability Insurance? (1 million dollar liability minimum coverage)*

Do you have experience working as a PSW in home and community care?*

Do you have experience with Medication Administration and Medication Reminders?*

Do you have the Gentle Persuasive Approaches (GPA) certificate?*

Do you have experience or certification with palliative care and palliative patients?*

Our PSW’s are required to conduct 1 and 2 person lifts or complete other physically heavy tasks. Do you anticipate any issues performing these core functions?*

How many years experience do you have working as a PSW?*

At what capacity are you able to join SJHC?*

We are a unionized environment and have a Collective Agreement with SEIU for PSW's. Within the Collective Agreement is the requirement to work a MINIMUM of 2 shifts per week Monday - Friday for PART-TIME positions AND 2 out of 4 weekends for FULL-TIME, PART-TIME and CASUAL.*

If selected for an interview, you will be required to provide a MINIMUM of 2 weeks availability to the hiring manager during the interview for scheduling as part of our new hire onboarding. Are you able to provide 2 weeks of availability during your interview?*

It is a requirement to be available for the entire first week (5 days) for new hire orientation. Will you be able to commit to our new hire orientation for the first week (5 days)?*

Wages- SJHC is a unionized work environment with a collective agreement with SEIU union group.
Base Wage $19.33 + $3 wage enhancement for every hour worked

Full Time Benefits Package
6- Paid Sick Days
10 vacation days
.52 cents per Kilometer for community positions
Extended Health Care Package starts at 3 months

PT Benefit Package:
.52 cents per Kilometer for community positions
4% in lieu of vacation for PT/ Casual Positions
6% in lieu of Benefits PT/ Casual Positions

Do you accept these wages? **

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Personal Support Worker-Community

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