Mental Health & Addictions Worker - CP

Hamilton, ON, Canada

Full Time

ICCP

Experienced

Mental Health & Addictions Worker
Clinical Programs and Community Support Services

Number of Openings:	1	Division:	Clinical Programs
Full/Part Time/Casual:	Full-time	Program:	Clinical Programs-Integrated Comprehensive Care Program and Various CSS programs
Regular/Temporary:	Permanent	Location:	Hamilton may require travel within the HNHB boundaries including Burlington, Brantford, Niagara regions and Norfolk County. requires travel to various CSS and Clinical programs
Union:	Non-union	Hours of Work:	Days 8 am-4 pm *Average 75 hours bi-weekly
Posting Date:	October 3, 2025	Closing Date:	Until Filled
Wages:	$30.55 – $49.63 Dependent on experience	French Language Skill Requirement:	N/A
This posting is for a current vacancy.

POSITION SUMMARY:

The Mental Health & Addictions Worker (MHA ) provides client mental health support across the various clinical and community support services programs and program locations, with a primary focus in the ICC Program. The MHA is responsible for supporting clients with complex mental health and addiction issues, and is guided in their work by principles of recovery, trauma-informed care, harm reduction and cultural safety.

The MHA provides direct support, intervention, and advocacy for individuals experiencing mental health and addiction challenges. Operating within legislative, ethical and policy frameworks, the role involves working collaboratively with clients, families, caregivers, care teams and other interdisciplinary functions to promote resiliency, independence, safety, health and community integration. This role may coordinate psychosocial assessment, engage in counselling, support case management and discharge plans, as well as provide service coordination and consultation in the best interests of the client’s needs.

This role directly supports the Sr. Manager – ICCP in the overall organization strategic initiatives related to the mental health and addiction services, through their day to day activities. The MHA – ICCP may also supports other Clinical Managers in collaboration with their programs unique client needs in the areas of mental health and addictions, as required or requested.

ICCP clients are typically individuals who have been discharged from hospital (eg. though SJHH Health @ Home program) and who continue to require some additional short-term care provided in-home. They are generally medically stable, can be of any adult age group and may have diagnosed (or undiagnosed) complex mental health and/or addiction care needs in addition.

Community Support Services clients are typically individuals who have been discharged from hospital but who are unable to return to their pre-hospital living arrangements. These Assisted Living and Supportive Housing clients are in process of having long term care needs assessed, are generally medically stable, can be of any adult age group (or may be senior), and may have diagnosed (or undiagnosed) complex mental health care needs in addition.

CORE DUTIES AND RESPONSIBILITIES

Maintains current working knowledge of relevant legislation in Mental Health Act, Health Care Consent Act, Substitute Decisions Act, Public Hospitals Act, Long Term Care Act, Child and Family Services Act, PHIPA and Excellent Care for All Act
Conducts intake interviews and comprehensive mental health and addictions/psychosocial assessments
Develops and implements individualized service plans in collaboration with clients
Provides short-term and long-term supportive counseling using evidence-based approaches (e.g., CBT, DBT, motivational interviewing)
Supports clients in navigating symptoms of anxiety, depression, psychosis, PTSD, and concurrent disorders
Facilitates peer support and psychoeducational groups focused on wellness, coping skills, addiction recovery, and relapse prevention
Responds to mental health crises in the home, or other possible settings
Conducts risk assessments (e.g., suicide, self-harm, violence) and safety planning
Collaborates with emergency services, hospitals, and mobile crisis teams
Provides de-escalation, stabilization, and post-crisis follow-up
Assists clients in accessing various available supports, food security, and legal aid
Coordinates referrals to psychiatrists, psychologists, addiction services, and primary care providers
Tracks progress through regular reviews and adjust care plans accordingly
Advocates for clients within healthcare, legal, and social systems
Builds relationships with community agencies, cultural organizations, other supports
Develops and delivers organizational education on mental health and addictions awareness and stigma reduction, coordinates external training services to present education
Participates in community events and outreach initiatives
Collaborates in client transitions from hospital to in-home services programs
Documents client related interventions in keeping with standard documentation guidelines
Adheres to the OCSWSSW Standards of Practice / RSW disciple-specific documentation guidelines as applicable to individual credentials
Identifies and intervenes with high risk / high risk social situation and utilizes best practices and guidelines
Provides theory-based crisis intervention and counselling
Assists in discharges and care planning where applicable to program
Engages in mentorship and provides expertise to other SJHC front line staff
Complies with all required Workload Measurements and other statistical data collection expectations
Supports data collection, tracking and analysis, develops and presents reports as requested

Records support activities in client charts
Supports clients in setting up therapy appointments
Performs general administrative duties related to the role
Supports other programs as back up
Other duties as required

CORE COMPENTENCIES

Regularly demonstrates our mission, vision and values:
1. Support compassionate care, faith and diversity
2. Deliver quality care, pursue and share knowledge, respect diversity, remain faithful
3. Commit to working everyday with dignity, respect, service, justice, responsibility and enquiry
4. knowledge, sensitivity and expertise in the care of seniors and their families
Ability to work collaboratively with an interdisciplinary team; sharing expertise and drawing on the expertise of others
Actively promotes a healthy, supportive and inclusive work environment
Proactively contributes to initiatives, supporting and encouraging positive change
Ability to engage in effective problem solving, possess logic and analytical thinking
Skilled at thinking about creative solutions to complex problems, analytical thinking skills
Ability to be self reflective and adapt to changing needs
Solid team-based approach to every day work activities
Adaptable and creative with the ability to shift approaches quickly
Superior communication skills both verbal and written, with an excellent customer service mind set
Positive and professional, with a “can do” attitude
Willingness to regularly go the extra mile and actively support co-workers
Willingness to learn and mentor with senior staff members
Ability to prioritize work and meet deadlines in a fact paced environment
Maintaining on-going compliance to corporate policies and procedures, health and safety regulations, and relevant external standards
Participating fully in both internal and external training requirements
Participating fully in corporate quality initiatives
Maintaining the privacy and confidentiality of all personal health records (including both client and personal), and following all the privacy and confidentiality requirements of any and all electronic medical record systems used

QUALIFICATIONS

Diploma or Degree in Social Work, Psychology, Mental Health, Addictions, Nursing, or related field, an asset
Registration with a professional college (e.g., OCSWSSW, CRPO, CNO), preferred
Bachelor’s Degree in Social Work from an accredited University, an asset
Registered with the Ontario College of Social Workers and Social Service Workers, an asset
Membership with the Ontario association of Social Workers, an asset
Minimum 2 years of experience in mental health, addictions, or social services role, required
Previous experience working with vulnerable clients in clinical, community or home care setting, required
Gentle Persuasive Approach (or equivalent) training, preferred
Proficient computer skills, including excel, Office 365, Citrix etc, preferred

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This position will support our Integrated Comprehensive Care program and Clinical Programs that requires travel throughout Hamilton as well as our various Community Support Services. Are you willing and able to travel throughout Hamilton and the HNHB boundaries including Burlington, Brantford, Niagara regions and Norfolk County?*

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Mental Health & Addictions Worker - CP

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