Personal Support Worker-Community Program

Hamilton, ON, Canada

Part Time

CSS

Entry Level

Personal Support Worker

Number of Openings:	1	Division:	Community Support Services
Full/Part Time/Casual:	Part Time	Program:	Gwen Lee
Regular/Temporary:	Regular	Location:	Gwen Lee – Hamilton Community
Union:	SEIU	Hours of Work:	Mixed Shifts 7am-3pm, 3pm-11pm & 11pm-7am *approx. 37.5 hours biweekly rotating weekends
Posting Date:	May 14, 2026	Closing Date:	May 21, 2026
Wage:	$19.33 plus Wage Enhancement	French Language Skill Requirement:	N/A
This positing is for a current vacancy

POSITION SUMMARY:
The Personal Support Workers – Gwen Lee Supportive Housing (PSW-GL) enhance the quality of life of SJHC clients by providing quality and compassionate essential care services in the form of personal care assistance, medication reminders, physical support and home keeping assistance. PSW-GL assists in enabling individuals to continue living independently in a safe and healthy manner in their own bachelor apartment units, within the Gwen Lee Supportive Housing program location.

The PSW-SH works cooperatively with the Support Services Coordinator / Manager of Supportive Housing and Assisted Living in providing quality client-centered care, and in the effective execution of daily tasks. PSW-GL adhere to daily care schedules and overall care plans.

Gwen Lee Supportive Housing clients are typically able to direct their own care, are over the age of 60, and require the need for 24-hour assistance in daily living activities.

CORE DUTIES AND RESPONSIBILITIES

Assisting clients with daily personal care activities, in keeping with their individual care plan
- Bathing
- Dressing/undressing
- Personal hair care
- Shaving/grooming
- Mouth care
- Preventative skin care
- Other personal hygiene tasks

Assisting clients with daily housekeeping activities, in keeping with their individual care plan
- Light apartment housekeeping (sweeping, tidying, dishes etc.)
- Laundry services
- Light meal preparation / safe food handling

Assisting clients in daily activities which maintain adequate levels of physical health and safety, in keeping with their individual care plan
- Performing safety wellness checks
- Medication reminders
- Living area visual scans
- Engaging clients in positive/social conversations
- Encouraging clients to direct and/or participate in their own care
- Assisting clients with general mobility needs (walking, movement, positioning etc.)
- Encouraging positive life skills
- Assisting with basic range of motion exercises where required by the care plan
- Demonstrating sensitivity and respect to clients who may be experiencing physical health challenges
- Crisis intervention, in cooperation with or as directed by, the program Manager
- Providing emotional and social support to both clients and their family members
- Demonstrating a positive attitude and approach towards clients as unique individuals

Performs daily work in keeping with the established Gwen Lee Supportive Housing procedures, processes and expectations
- Answers call bells in a safe and timely manner
- Observes and records client information/comments/issues/behaviours/changes in the program Communication Book
- Follows care plans as determined by the program Manager
- Maintains a clean and organized work environment
- Reports critical client care information/issues to Manager or Supervisor right away
- Understands and follows individual client care plans, seeks clarification from Managers where care plan in unclear
- Participating in team/group meetings
- Other duties as requested or required

CORE COMPENTENCIES

Regularly demonstrates our mission, vision and values:
1. Support compassionate care, faith and diversity
2. Deliver quality care, pursue and share knowledge, respect diversity, remain faithful
3. Commit to working everyday with dignity, respect, service, justice, responsibility and enquiry
Ability to work cooperatively with others; sharing expertise and drawing on the expertise of others
Actively promotes a healthy, supportive and inclusive work environment
Proactively contributes to initiatives, supporting and encouraging positive change
Ability to demonstrate effective decision making
Skilled at thinking about creative solutions to everyday problems
Solid team-based approach to everyday work activities
Good communication skills both verbal and written, with an excellent customer service mind set
Positive and professional, with a “can do” attitude
Willingness to regularly go the extra mile and actively support co-workers
Ability to follow direction and listen to instruction
Proven ability to be detailed oriented
Maintaining on-going compliance to corporate policies and procedures, health and safety regulations, and relevant external standards
Participating in both internal and external training requirements
Participating in quality improvement initiatives.
Maintaining the privacy and confidentiality of all personal health records (including both client and personal), and following all the privacy and confidentiality requirements of any and all electronic medical record systems used (including but not limited to Procura and HPG)

QUALIFICATIONS

PSW Certificate from an accredited training institution, required
1-3 years PSW experience, preferred
Member of the PSW Registry, preferred (may be required under some contracts)
Current First Aid and/or CPR Certificate, preferred
Training in gentle persuasive/non-violent crisis prevention, an asset
Previous experience working in a Long-Term Care or Supportive Housing environment, an asset

St. Joseph’s Home Care is an equal opportunity employer, committed to equity, inclusiveness, and diversity across all our programs, practices, facilities, and team. AI is not used in our recruitment processes for the selection of candidates.

If you require any accommodations during the recruitment process, such as alternate formats of materials or accessible meeting rooms, please inform the hiring manager before your interview. Should you wish to conduct your interview in French, kindly contact our head office to arrange this in advance.

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Are you legally allowed to work in Canada?*

Do you have PSW Certificate?*

Where did you obtain your PSW Certificate?*

Please upload your PSW certificate from an Accredited College.*

Do you have a current and valid registration with the Health and Supportive Care Providers Oversight Authority (HSCPOA)?

Do you have results of a Vulnerable Police Sector Check that's been completed in the last 6 months?*

Do you have the results of recent 2 step TB test dated within the last 6 months?*

Do you have a current and valid CPR and First Aid Certificate?*

Do you have experience working as a PSW in home and community care?*

Do you have experience with Medication Administration and Medication Reminders?*

Do you have the Gentle Persuasive Approaches (GPA) certificate?*

Do you have experience or certification with palliative care and palliative patients?*

Our PSW’s are required to conduct 1 and 2 person lifts or complete other physically heavy tasks. Do you anticipate any issues performing these core functions?*

How many years experience do you have working as a PSW?*

Which position are you interested in?*

If selected for an interview, you will be required to provide a MINIMUM of 2 weeks availability to the hiring manager during the interview for scheduling as part of our new hire onboarding. Are you able to provide 2 weeks of availability during your interview?*

It is a requirement to be available for the entire first week (5 days) for new hire orientation. Will you be able to commit to our new hire orientation for the first week (5 days)?*

Wages- SJHC is a unionized work environment with a collective agreement with SEIU union group.
Base Wage $19.33 + $3 wage enhancement for every hour worked

Full Time Benefits Package
6- Paid Sick Days
10 vacation days
.52 cents per Kilometer for community positions
Extended Health Care Package starts at 3 months

PT Benefit Package:
.52 cents per Kilometer for community positions
4% in lieu of vacation for PT/ Casual Positions
6% in lieu of Benefits PT/ Casual Positions

Do you accept these wages? **

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Personal Support Worker-Community Program

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