Program Assistant - Halton Programs

Oakville, ON, Canada

Temporary

CSS

Entry Level

Program Assistant – Temporary (6 Months)

Number of Openings:	1	Division:	Community Support Services
Full/Part Time/Casual:	Full Time	Program:	Halton Assisted Living Programs
Regular/Temporary:	Temporary (6 months)	Location:	Burlington / Oakville / Milton
Union:	Non-union	Hours of Work:	Days 8am-4pm / 8:30am-4:30pm *Average 75 hours bi-weekly
Posting Date:	July 22, 2026	Closing Date:	Until Filled
Wages:	$19.15 - $29.12 per hour Dependent on experience	French Language Skill Requirement:	N/A
This posting is for a current vacancy.

POSITION SUMMARY:

The Program Assistant – Halton Assisted Living Program (PA-HALP) is an administrative resource providing general clerical and admin support to a Community Support Services program. The PA-HALP is responsible for data entry, collection of data, completing audits, running reports, internal customer service, and other administrative tasks as needed. The PA-HALP is also responsible for assisting in the scheduling of clinical staff, Time Sheet processing, and being the first point of contact for clinical staff inquiries. Additional responsibilities may include organization of events, order equipment / supplies, or participating on committees.

The PA-HALP assists the Supervisor –HALP and the Manager – HALP in the successful day to day operation of the program.

CORE DUTIES AND RESPONSIBILITIES

Performing general clerical functions (typing, filing, copying, faxing, correlating etc.)
Transferring information from various sources into computer software (e.g. Excel)
Using software to run reports and generate information as requested
Preparing letters, notices, and other general documents for use in the Program
Entering data into pre-established templates, spreadsheets and other forms
Generating new reports, summaries, lists and forms as needed
Assisting with scheduling of field staff hours
Fielding clinical staff calls regarding scheduling, relaying scheduling information to Supervisor or Manager
Assisting with the data entry function as related to payroll information at the program level
Assisting with program documentation, file management, mail and/or deliveries
Working with team members to find continuous improvement initiatives and actions, making suggestions and offering team input
Assisting other staff members in the execution of their duties as required
Assisting with various program audits and surveys (hand hygiene audits, , client chart audits etc.)
Travelling between three sites within Halton Region (Milton, Oakville and Burlington) and to head office
Ordering program supplies, as directed by the program Manager or Supervisor
Participating in program discussions, working groups, committees or other collaborative activities
Following standard program procedures
Participating in special projects
Other duties as required or requested
Assisting with various program audits and surveys (hand hygiene audits, client satisfaction survey etc.)
Troubleshoot patient and staff issues as it relates to scheduling as needed
Ordering program supplies, as directed by the program Manager or Supervisor
Participating in program discussions, working groups, committees or other collaborative activities
Following standard program procedures
Participating in special projects
Other duties as required or requested

CORE COMPENTENCIES

Regularly demonstrates our mission, vision and values:
1. Support compassionate care, faith and diversity
2. Deliver quality care, pursue and share knowledge, respect diversity, remain faithful
3. Commit to working everyday with dignity, respect, service, justice, responsibility and enquiry
Ability to work cooperatively with others; sharing information and utilizing the information from others
Actively promotes a healthy, supportive and inclusive work environment
Proactively contributes to initiatives, supporting and encouraging positive change
Ability to demonstrate effective decision making within the scope of the role
Skilled at thinking about creative solutions to everyday problems
Solid team-based approach to everyday work activities
Good communication skills both verbal and written, with an excellent customer service mind set
Positive and professional, with a “can do” attitude
Willingness to regularly go the extra mile and actively support co-workers
Ability to follow direction and listen to instruction
Proven ability to be detailed oriented
Maintaining on-going compliance to corporate policies and procedures, health and safety regulations, and relevant external standards
Participating in both internal and external training requirements
Participating in quality improvement initiatives
Maintaining the privacy and confidentiality of all personal health records (including both client and personal), and following all the privacy and confidentiality requirements of all electronic medical record systems used (including but not limited to Procura and HPG)

QUALIFICATIONS:

Medical Terminology Diploma, preferred
1+ year previous administrative related experience, required
Proficient Understanding of Microsoft 365 and Excel software, required
Previous experience working in a similar PA role, or a non-profit environment, an asset
Previous scheduling or payroll experience, an asset

St. Joseph’s Home Care is an equal opportunity employer, committed to equity, inclusiveness, and diversity across all our programs, practices, facilities, and team. AI is not used in our recruitment processes for the selection of candidates.
If you require any accommodations during the recruitment process, such as alternate formats of materials or accessible meeting rooms, please inform the hiring manager before your interview. Should you wish to conduct your interview in French, kindly contact our head office to arrange this in advance.

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This position requires rotating weekends and statutory holidays. Are you available to work every other weekend and holidays as required?*

This position works out of our program locations in Oakville, Burlington and Milton. Are you able to commuting between all 3 locations for work everyday?*

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Program Assistant - Halton Programs

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